Privacy Policy

Privacy Policy

Last updated: June 27, 2025

Erica Walker Psychotherapy, LMFT (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard information when you visit ericawalkerpsychotherapy.com (the “Site”). By using the Site, you consent to the practices described below. If you do not agree, please discontinue use.

1. Information We Collect

Category Examples How We Collect Personal Identifiers Name, email address, phone number, mailing address Voluntarily provided when you submit a contact form, schedule an appointment, sign up for a newsletter, or email us Usage Data IP address, browser type, referring/exit pages, date/time stamps, pages viewed, clicks, scrolling Automatically collected via cookies, log files, and similar technologies Device Data Device type, operating system, screen resolution Automatically collected along with Usage Data Cookies & Tracking Technologies Session cookies, preference cookies, analytics cookies Set by us and our analytics providers (e.g., Google Analytics)

HIPAA Note: This Site is for informational purposes only and is not intended to transmit or store Protected Health Information (“PHI”). Please do not submit clinical details through unencrypted forms or email.

2. How We Use Your Information

We use information to:

  1. Respond to inquiries and provide requested services or resources.

  2. Communicate administrative updates, newsletters, or marketing materials (you may opt out anytime).

  3. Improve Site functionality, content, and user experience through analytics.

  4. Secure the Site, detect fraud, and enforce our Terms of Use.

  5. Comply with legal obligations and professional ethics.

We do not sell or rent your personal information.

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area, we process your personal data under the following legal bases:

  • Consent (e.g., newsletter signup).

  • Performance of a contract (e.g., responding to your specific request).

  • Legitimate interests (e.g., Site analytics, security), provided those interests are not overridden by your rights.

  • Legal obligation (e.g., record-keeping, court orders).

4. Sharing of Information

We share information only:

Recipient Purpose Safeguards Service Providers (e.g., Squarespace, Google Workspace, Stripe if applicable) Hosting, analytics, email, payment processing Bound by confidentiality and data-processing agreements Professional Advisors & Regulators Legal, accounting, or licensing obligations Limited to necessary information Authorities To comply with laws, court orders, or to protect rights, safety, or property As required by applicable law Successors In merger, acquisition, or re-organization Subject to this Policy’s protections

We do not share PHI via the Site.

5. Cookies & Similar Technologies

We use:

  • Strictly Necessary Cookies – enable core functionality (cannot be disabled).

  • Performance/Analytics Cookies – help us understand usage patterns (you may disable in your browser or via the cookie banner).

See our separate Cookie Notice (if applicable) for details.

6. Data Retention

We retain personal information only as long as necessary for the purposes described, or as required by law/professional regulations. Routine backups are periodically purged.

7. Data Security

We employ industry-standard technical and organizational measures (SSL/TLS encryption in transit, limited access, secure hosting). However, no internet transmission or storage system is 100 % secure. Transmit data at your own risk.

8. Your Choices & Rights

  • Opt-Out of Marketing: Click “unsubscribe” in any email or contact us.

  • Cookie Controls: Adjust browser settings or use the consent banner.

  • Access / Correction / Deletion (GDPR, CCPA): Email us to request a copy, correction, or deletion of personal data, subject to lawful exceptions.

  • Do Not Track Signals: We currently do not respond to DNT headers.

California residents may request (once per year) a list of third parties to whom we disclosed personal info for direct-marketing. We presently disclose none.

9. Children’s Privacy

The Site is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us to delete it.

10. External Links

The Site may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

11. Changes to This Policy

We may update this Policy periodically. We will post the revised version with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance.

12. Contact Us

Erica Walker Psychotherapy
Phone: (310) 997-4180

By using ericawalkerpsychotherapy.com, you acknowledge that you have read and understood this Privacy Policy.